Welcome to Tsekmo, your go-to app for finding and reporting clean bathrooms wherever you are. This user guide will walk you through all the features and functionalities of Tsekmo, ensuring you get the most out of the app. Let's get started!
1. Getting Started
1.1. Downloading the App
iOS Users: Visit the App Store, search for "Tsekmo," and tap "Download."
Android Users: Visit the Google Play Store, search for "Tsekmo," and tap "Install."
1.2. Creating an Account
Sign Up: Open the app and select "Sign Up" to create a new account using your email, Google, or Apple ID.
Login: If you already have an account, select "Login" and enter your credentials.
1.3. Setting Up Your Profile
Profile Picture: Add a profile picture to personalize your account.
Preferences: Customize your preferences, such as preferred bathroom cleanliness level, accessibility needs, and amenities.
2. Finding a Bathroom
2.1. Using the Search Function
Search Bar: Enter your location or let Tsekmo use your GPS to find nearby bathrooms.
Filters: Use filters to refine your search based on cleanliness ratings, amenities (e.g., changing tables, accessible stalls), and user reviews.
2.2. Viewing Bathroom Details
Bathroom Information: Tap on a bathroom listing to view detailed information, including cleanliness ratings, hours of operation, accessibility features, and user reviews.
Map View: Switch to map view to see the location of nearby bathrooms.
3. Reporting a Bathroom
3.1. Reporting an Unsanitary Bathroom
Select Bathroom: Tap on the bathroom you want to report.
Report Issue: Tap the "Report" button and choose from options such as "Dirty," "No Supplies," or "Broken Fixtures."
Add Details: Provide a brief description of the issue, and upload a photo if possible.
Submit: Tap "Submit" to file the report.
3.2. Reviewing a Bathroom
Leave a Review: After using a bathroom, tap the "Review" button to leave feedback on its cleanliness and amenities.
Rate Cleanliness: Use the star rating system to rate the overall cleanliness of the bathroom.
4. Earning Rewards
4.1. Understanding the Points System
Earn Points: Earn points for reporting bathrooms, leaving reviews, and contributing to the community.
Redeem Rewards: Accumulate points to redeem rewards, such as discounts, gift cards, or exclusive badges.
4.2. Checking Your Points
Profile Tab: Go to your profile to view your current points and progress toward the next reward level.
5. Using Tsekmo Offline
5.1. Downloading Bathroom Data
Offline Mode: Go to settings and select "Offline Mode."
Download Area: Choose a specific area to download bathroom data for use when you don't have internet access.
5.2. Accessing Bathrooms Offline
Offline Search: Even without an internet connection, you can search for bathrooms in the downloaded area.
6. Managing Account and Settings
6.1. Updating Your Profile
Profile Settings: Tap on your profile picture and select "Edit Profile" to update your information.
Change Password: Select "Change Password" to update your login credentials.
6.2. Customizing App Settings
Notifications: Adjust your notification settings to receive updates on nearby bathrooms, reported issues, and rewards.
Language: Change the app's language in the settings menu.
7. Accessing Help and Support
7.1. In-App Support
Help Center: Access the Help Center through the app's menu for FAQs, troubleshooting tips, and more.
Contact Support: If you need further assistance, you can contact support directly through the app by selecting "Contact Support."
7.2. Feedback and Suggestions
Submit Feedback: Share your thoughts and suggestions by selecting "Feedback" in the app menu. Your input helps us improve Tsekmo.
8. Privacy and Security
8.1. Managing Your Data
Privacy Settings: Review and adjust your privacy settings in the "Settings" menu.
Data Security: Tsekmo is committed to protecting your data. Learn more by reading our Privacy Policy.
9. Frequently Asked Questions (FAQ)
9.1. Common Questions
Access the FAQ section within the app or on our website for answers to common questions about using Tsekmo.
10. Staying Updated
10.1. App Updates
Automatic Updates: Enable automatic updates on your device to ensure you always have the latest features and security enhancements.
What’s New: Check the "What’s New" section in the app store for details on the latest Tsekmo updates.
11. Deleting Your Account
11.1. How to Delete
Delete Account: If you wish to delete your account, go to "Settings," select "Delete Account," and follow the prompts. Note that this action is irreversible.
12. Additional Resources
12.1. User Guide
Downloadable Guide: Access a downloadable version of this user guide from the Tsekmo website at https://tsekmo.com/guide.
12.2. Community Forums
Join the Discussion: Participate in our community forums to share tips, ask questions, and connect with other Tsekmo users.
13. Conclusion
Thank you for choosing Tsekmo! We're here to make your experience as smooth and hygienic as possible. With this guide, you now have all the tools you need to navigate the app and contribute to a cleaner public environment.
For more information, visit https://tsekmo.com or reach out to our support team. Happy travels and clean bathroom hunting!