Terms of Use

Last Updated: (10/01/2022)

Introduction and About Us
Created in 2022, Tsekmo (“Company”, “we”, “our”, “us”) identified the increasing problem of vandalism and drug abuse in the restrooms and facilities, and is now offering a unique solution to this ever-increasing problem in form of an application/platform. Our platform shall act an aggregator for its members (“you”, “your”) to publish, offer, search for, and book facilities (“services”). Members who publish and offer services are referred to as “Hosts” and the Members who seek, book, use and review such services are referred to as “Guests”. Both Hosts and Guests are collectively referred to as “Members”. As on the date of these terms the scope of services offered through our platform shall only remain limited to restrooms and facilities but as we progress our mission is to create a world where our members can use everyday amenities anywhere anytime. From bathroom to shower to home-made food, we envision our members to browse through millions of listings to find the ones that fit the way just how they like it.
Our Role and applicability of these terms

Our role is to act as an aggregator between the Hosts and Guests to ensure that the Guests get access to best of the facilities and Hosts can ensure that their facilities are used ethically and are left in the condition that they were offered to the Guests. As an aggregator, we reserve our right to disclaim our liabilities in any disputes that arise between the Members or any third-parties. For more information on our liabilities you may refer to Clause 3 below.
The following Terms of Service (“Terms”) and the Privacy Policy constitute a legally binding agreement between you and Tsekmo and govern your use of our websites, applications, and other offerings (collectively “platform”). Please review these terms and conditions very carefully and only proceed to use our platform if you agree to these. In case these terms, or any part thereof remains non-agreeable to you, we highly recommend that your stop using our platform with immediate effect. Your continued use of our platform and the services that we offer shall imply you agreement and consent to be bound to these terms. For the ease-in-reference and understanding, these terms are divided into three sections namely;
A. General Terms applicable on all Members

B. Guest Terms
C. Host Terms
General Terms Applicable on all Members
1. Signing Up
1.1. Member account. To access and use many features of the Platform, you must create a Member account. Registration is available to legal entities, partnerships, and natural persons who are at least 18 years of age. You represent and warrant that you are not a person or entity prohibited from using the Platform by the laws of the United States, your country of residence, or any other applicable jurisdiction. You may sign-up using your contact information or your Google account, Apple account or Facebook account (collectively, “Authentication partners”), however please note that if you sign-up using one of our Authentication partners, the safety from breach of your Member account shall entirely depend upon the safety of your Google account, Apple account or Facebook account or whatever the case may be. We highly recommend that you follow all safety guidelines and established procedures to protect your Google account, Apple account or Facebook account from any incident or attempt of breach at all times. We advise that you review the Terms of Use of each of our Authentication partners before you use either one of them to sign up for Tsekmo.

1.2. Guidelines for Member Account. As a Member, you shall be required to ensure that;
1.2.1. You must provide accurate, current, and complete information during registration and maintain accurate, current, and complete account information.
1.2.2. You may not open multiple accounts or transfer your account to another person.
1.2.3. You are solely responsible for the confidentiality and security of your account credentials and are prohibited from disclosing them to any third party.

1.2.4. You are responsible and liable for all activities conducted through your account and must notify us immediately if you believe your credentials have been lost, stolen, or your account has been compromised in any way.
1.3. If and to the extent permitted by applicable law, we may, but are not required to: (i) request identification or other information from you; (ii) conduct checks to assist in verifying your identity or background; (iii) screen you against third-party databases or other sources and request reports from service providers; and (iv) obtain reports from public records of criminal convictions or sex offenders as the law may allow us.

1.4. Access to Live Dashboard. Upon signing in the Members will also be granted an access to a live dashboard. Both, Hosts and Guests will have separate and distinct functionalities associated with their dashboard.
1.4.1. Host Dashboard functionalities.

• Customer Details

• Statistics of Customers who have used the property

• Customer and Transactions in the last 8 hours

• List of all customers with the listing and a “Bill now” button.
• Incident report (prior 8 hours)
• Option to report an incident (prior 8 hours)
• Flagging options and an option to resolve

• Links to other pages such as listings, community, profile

1.4.2. Guest Dashboard functionalities
• Nearby listings
• Booking related notifications
2. Disclaimer of Warranties.
2.1. We provide the Platform and all the content on a "as is" basis and expressly disclaim any and all warranties, express or implied. More precisely (i) we make no representations or warranties regarding the existence, conduct, performance, safety, quality, legality, or suitability of any Guest, Host, the service, listing, or third party; (ii) we make no representations or warranties regarding the performance or non-interruption of the Platform; and (iii) we make no representations or warranties regarding the existence, conduct, performance, safety, quality, legality, or suitability of any third party. Any references to a Member or listing being "verified" (or similar language) shall mean that the Member, Listing, or Tsekmo has successfully completed the applicable verification or identification process. The limitations and exclusions set forth in these Terms apply to the fullest extent permitted by law. If we are unable to disclaim any statutory rights or warranties, the duration of those statutorily required rights or warranties will be limited to the maximum extent permitted by law.

3. Limitation of Liability

3.1. Neither Tsekmo nor any of its related entities or any third party involved in creating, producing, or delivering the platform or any content shall accept any liability for any incidental, special, exemplary, or consequential damages including lost profits, data loss, or goodwill destruction, service interruption, computer damage or system failure, or the cost of substitute products or services, or any damages for personal or bodily injury or emotional distress arising out of or in connection with (i) these terms, (ii) your use of or inability to use the platform or any Content, (iii) any communications, interactions, or meetings you may have with someone you interact or meet through, or as a result of, your use of the platform, or (iv) the publishing or booking of a listing, including the provision or use of Host Services, regardless of whether based on warranty, contract, tort (including negligence), or any other legal theory.

3.2. We are only acting as an aggregator between the Hosts and Guests, and we shall only grant you the limited right to use the platform that enables Members to publish, offer, search for, and book Services. When Members make or accept a booking, they are entering into a contract directly with each other. We are not and do not become a party to or other participant in any contractual relationship between Members, and therefore shall not accept any liability that may arise as a result of such contractual relationship. Our role shall not be construed as that of an agent for any Member or a real-estate agent or broker generally. While we work hard to ensure our Members have great experiences using Tsekmo, we do not and cannot control the conduct or performance of Guests and Hosts and do not guarantee (i) the existence, quality, safety, suitability, or legality of any listings or Host Services or (ii) the truth or accuracy of any listing descriptions, reviews, or other content provided by Members. You acknowledge that Tsekmo has no general obligation to monitor the use of the platform and verify information provided by our Members, but has the right to review, disable access to, remove, or edit Content to: (i) operate, secure and improve the Platform (including for fraud prevention, risk assessment, investigation and customer support purposes); (ii) ensure Members’ compliance with these Terms; (iii) comply with applicable law or the order or requirement of a court, law enforcement or other administrative agency or governmental body; (iv) address user content that we determine is harmful or objectionable; (v) take actions set out in these Terms; and (vi) maintain and enforce any quality or eligibility criteria, including by flagging Guests for inappropriate conduct or removing Listings that don’t meet quality and eligibility criteria. Where we flag a Guest, or remove or disable listing, we will notify a Member and provide the reasons for such a measure, unless such notification would (i) prevent or impede the detection or prevention of fraud or other illegal activities, (ii) harm the legitimate interests of other Members or third parties, or (iii) contravene applicable laws. Members may dispute such a decision by contacting our customer service or in case of Guests by appealing and filing a counter-dispute with Host and resolve such situation independently. Members agree to cooperate with and assist Tsekmo in good faith, and to provide us with such information and take such actions as may be reasonably requested by us with respect to any investigation undertaken by us regarding the use or abuse of the Platform.

3.3. Members agrees that their use of the platform is conditioned upon their waiver of any right to sue us for damages or losses related to the use of this website. The Users agrees and understands that we are merely acting as an aggregator to connect the Hosts and Guests. We may also conduct a reasonable due-diligence of Members registered on our Platform, however in case of hosting and using the Listing, both Hosts and Guests shall be required to conduct their own due-diligence and we shall not remain liable.
4. Fees
Tsekmo may charge fees (and applicable taxes) to Hosts and Guests for the right to use the Platform. Any applicable fees are disclosed to Hosts before publishing a listing and to Guests before making a booking. Service fee applicable on each listing shall be disclosed on the payment page when a. Guest makes a booking. For Hosts, this service fee shall be communicated by the Platform in advance, when they publish their listing. Except as otherwise provided in these Terms, service fees are non-refundable.

5. Indemnification by Members

To the maximum extent permitted by law, you agree to release, defend, indemnify, and hold us harmless from and against any and all claims, liabilities, damages, losses, and expenses, including but not limited to reasonable legal and accounting fees, arising out of or in any way connected with (i) your violation of these Terms (including any supplemental or additional terms applicable to a particular product or feature), our policies or standards (ii) your unauthorized use of the Platform, (iii) your interaction with any Member, or using a listing or any other Host Service, including without limitation any injuries, losses, or damages (whether compensatory, direct, incidental, consequential, or otherwise) of any kind resulting from or in connection with such interaction, stay, participation, or use. (iv) your failure to accurately report, collect, or remit Taxes, or our failure to do so at your direction, or (v) your violation of any laws, regulations, or third-party rights, such as intellectual property or privacy rights.
6. Public Reviews
6.1. In our pursuit to control the incidents of vandalism and drug use in the facilities, we allow the Hosts to publicly review the Guests, and such reviews are also accessible by others Hosts registered with the Platform. Accessibility to reviews allows the Hosts to understand the past conduct of a Guest and accordingly allow them to use a listing or not. If based on previous reviews or for any other reasons or otherwise or at all, a Host decides to decline a Guest’s booking, we shall not accept any liability on behalf of such Guest or any third party acting on its behalf.
6.2. To ensure that our Guests have access to the best of the facilities and listing, we allow the Guests to review a Host and its listing. Such reviews are publicly accessible by Guests and allow Guests to make an informed judgment on their choice of listing.
6.3. Members must ensure that their reviews are accurate and do not contain any discriminatory, offensive, defamatory, or other language that violates our prescribed standards of content. Reviews are not verified by Tsekmo for accuracy and may be incorrect or misleading.
6.4. Parts of the Tsekmo platform enables you to provide feedback, text, photos, audio, video, information, and other content (collectively, “Content”). By providing Content, in whatever form and through whatever means, you grant Tsekmo a non-exclusive, worldwide, royalty-free, irrevocable, perpetual, sub-licensable and transferable license to copy, modify, prepare derivative works of, distribute, publish and otherwise exploit, that Content, without limitation. Tsekmo does not guarantee the accuracy or quality of translations and Members are responsible for confirming the accuracy of such translations

7. Tsekmo Platform Rules

7.1. Rules. You must follow these rules and must not help or induce others to break or circumvent these rules.

• Act with integrity and treat others with respect

o Do not lie, misrepresent something or someone, or pretend to be someone else.

o Be polite and respectful when you communicate or interact with others.

• Do not scrape, hack, reverse engineer, compromise or impair the Tsekmo Platform.
• Only use the Tsekmo Platform as authorized by these Terms or another agreement with us.
• Do not engage in any practices that are intended to manipulate our search algorithm.

• Do not book Host Services unless you are actually using the Host Services.

• Do not use, copy, display, mirror or frame the Tsekmo Platform, any Content, any Tsekmo branding, or any page layout or design without our consent.

• Honor your legal obligations

• Understand and follow the laws that apply to you, including privacy, data protection, and export laws.

• Do not use the name, logo, branding, or trademarks of Tsekmo or others without permission.

• Do not use or register any domain name, social media handle, trade name, trademark, branding, logo, or other source identifier that may be confused with Tsekmo branding.

• Do not offer Host Services that violate the laws or agreements that apply to you.

• Do not offer or solicit prostitution or participate in or facilitate human trafficking.

7.2. Reporting Violations

If you believe that a Member, listing or Content poses an imminent risk of harm to a person or property, you should immediately contact local authorities before contacting Tsekmo.

7.3. Copyright Notifications

If you believe that Content on the Tsekmo Platform infringes copyrights, please notify us by sending us an email at (ENTER EMAIL).
8. Termination, Suspension and other Measures

8.1. Term

The agreement between you and Tsekmo reflected by these Terms is effective when you access the Tsekmo Platform (for example to create an account) and remains in effect until either you or we terminate the agreement in accordance with these Terms.

8.2. Termination

You may terminate this agreement at any time by sending us an email or by deleting your account. We reserve our right to terminate this Agreement and disable your access to your Member account subject to a 30-days’ written notice if you are found to be in breach of these terms or any other law for the time being in force.
8.3. Member Violations.

If you breach these Terms, Tsekmo may, with or without prior notice:

• suspend or limit your access to or use of the platform and/or your Member account;

• suspend or remove listings, reviews, or other Content;

• cancel pending or confirmed bookings; or

• suspend or revoke any special status associated with your account

8.4. Effect of Termination

If you are a Host and you terminate your Tsekmo account, any confirmed booking(s) will be automatically cancelled and your Guests will receive a full refund. If you terminate your account as a Guest, any confirmed booking(s) will be automatically cancelled and any refund will depend upon the terms of the Host’s cancellation policy.
9. Modification.

Tsekmo may modify these Terms at any time. When we make material changes to these Terms, we will post the revised Terms on the Tsekmo Platform and update the “Last Updated” date at the top of these Terms. If you disagree with the revised Terms, you may terminate this agreement immediately as provided in these Terms. If you do not terminate your agreement before the date the revised Terms become effective, your continued access to or use of the Tsekmo Platform will constitute acceptance of the revised Terms.

10. United States Governing Law and Venue

If you reside or have your place of establishment in the United States, these Terms will be interpreted in accordance with the laws of the State of California and the United States of America, without regard to conflict of law provisions.
11. Dispute Resolution
Any dispute or issue arising between Tsekmo and any of the Members as a result of this Agreement or the subject-matter thereof shall be resolved by mediations and mutual negotiations between Tsekmo and involved member. If any any case, such dispute is not resolved for a period of thirty (30) days in that case proceedings must be brought in State or Federal court in San Francisco, California, unless we both Parties agree to some other location.
12. Google Terms.

Some translations on the Tsekmo Platform are powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties for merchantability, fitness for a particular purpose and non-infringement. Some areas of the Tsekmo Platform implement Google Maps/Earth mapping services, including Google Maps API(s). Your use of Google Maps/Earth is subject to the Google Maps/Google Earth Additional Terms of Service.

13. Tsekmo Platform Content

Content made available through the Tsekmo Platform may be protected by copyright, trademark, and/or other laws of the United States and other countries. You acknowledge that all intellectual property rights for that Content are the exclusive property of Tsekmo and/or its licensors and agree that you will not remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices. You may not use, copy, adapt, modify, prepare derivative works of, distribute, license, sell, transfer, publicly display, publicly perform, transmit, broadcast or otherwise exploit any Content accessed through the Tsekmo Platform except to the extent you are the legal owner of that Content or as expressly permitted in these Terms. Subject to your compliance with these Terms, Tsekmo grants you a limited, non-exclusive, non-sublicensable, revocable, non-transferable license to (i) download and use the Application on your personal device(s); and (ii) access and view the Content made available on or through the Tsekmo Platform and accessible to you, solely for your personal and non-commercial use.

14. Emails and SMS

You will receive administrative and marketing communications from us using the email address or other contact information you provide for your Tsekmo account. Enrollment in additional email subscription programs will not affect the frequency of these administrative emails, though you should expect to receive additional emails specific to the program(s) to which you have subscribed. You may also receive promotional emails from us. No fee is charged for these promotional emails, but third-party data rates could apply. You can control whether you receive promotional emails using the notification preferences in your account settings. Please note that you will not be able to take advantage of certain promotions if you disable certain communication settings or do not have an Tsekmo account.
Guest Terms
15. Searching and Booking on Tsekmo

15.1. Searching

You can search for Host Services by using criteria like the type of Host Service, dates, and number of guests. Search results are based on their relevance to your search and other criteria like price, availability, Reviews, customer service and cancellation, popularity, previous trips and saved Listings.
15.2. Booking

When you book a Listing, you are agreeing to pay all charges for your booking including the Listing price, applicable fees, taxes, and any other items identified during checkout (collectively, “Total Price”). You are also agreeing that Host may charge you via the payment processor in order to collect the damage claim amounts towards any damage done to the listing. Damage claims shall be independent of the Total Price paid.
16. Cancellations, Refunds and Booking Modifications.

16.1 Cancellations and Refunds.

In general, if as a Guest you cancel a Reservation, the amount refunded to you is determined by the cancellation policy of the Host and our payment processor- Stripe Connect.
16.2 Booking Modifications

Guests and Hosts are responsible for any booking modifications they agree to make via the Tsekmo Platform, and agree to pay any additional amounts, fees, or taxes associated with any Booking Modification.

17. Your Responsibilities and Assumption of Risk.

Your Responsibilities

You are responsible and liable for your own acts and omissions and are also responsible for the acts and omissions of anyone you invite to use the listing. Non-exhaustively this would mean: (i) you are responsible for leaving a listing in the condition it was in when you arrived, (ii) you are responsible for paying all reasonable damage claim amounts necessary to cover damage that you, cause to a listing, and (iii) you must act with integrity, treat others with respect, and comply with all applicable laws for the time being in force.
Your Assumption of Risk.

You acknowledge that many activities carry inherent risks and agree that, to the maximum extent permitted by applicable law, you assume the entire risk arising out of your access to and use of the Tsekmo Platform and any Content, including your use of the listed Host Service, or any other interaction you have with other members whether in person or online. This means it is your responsibility to investigate a Host Service and listing to determine whether it is suitable for you.

18. Flagging inappropriate behavior

18.1. As a Guest, you agree and acknowledge our mission to curb the rising incidents of vandalism and drug abuse in the facilities across the country and undertake to actively participate and collaborate with us in this pursuit. Hosts are granted a functionality to create incident reports and flag Guest accounts for inappropriate behavior. If as a Guest, you fail to fulfil your obligation to vacate the listing in the same way it was provided to you for use, the Host reserves the right to flag you. Hosts can post an incident report and flag all Guests who used the listing within that time range as “yellow”.
How it works? Host can trigger an incident report functionality when they are not sure which Guest vandalized the listed facility and therefore to gauge the violator, the Host shall file an incident report and flag all Guests (who used the facility in the timeline when it was vandalized) as yellow. All yellow flagged guests will be notified and shall be granted an opportunity to respond to such notifications based on which the Host shall use their discretion to unflag them or charge them for the damages it sustained. All incidents reports shall remain archived.
18.2. Disputing Charges. All damage charges will be disputable, meaning that Guests can appeal them if they believe that they are wrongfully charged. All flagged Guests will have an option to either (i) accept and pay, or (ii) deny and ignore the damage charges. If all flagged users deny the damage charges then the Host will have no other option but to unflag all Guests. However, each user’s flagging history shall be stored in Tsekmo metadata and backend data and will be visible to a Host when they come in direct contact with the Guest such as on booking a listing.
18.3. “Bill Now”. “Bill Now”. Hosts are given with a “Bill Now” functionality to bill Guests who they are entirely sure (based on evidence) have caused vandalism and damage to the listed facility. Bill now will automatically flag the corresponding Guest with a red flag and send them a notification to pay the amount that business owners asked for. If Guest pays, flag will be cleared and if the Guest denies and disputes then flag changes to Orange. An orange flag would suggest that the case is under dispute. Host shall be given an opportunity to review the case to (i) clear the flag if the Guest can convince them that they have not caused any acts of vandalism or otherwise which could cause damage to the listed facility, or (ii) continue to dispute until the Guest clears their dues towards compensation and damages. Any guest flagged red or orange shall not be allowed to make any bookings via the Platform.

18.4. Tsekmo’s role. We shall not be involved in enforcing the payment from the flagged Guests to the Hosts. Our role shall only remain limited to being an aggregator and all payment and recovery related issues will be solely be resolved by the Host in collaboration with our payment processor. In addition to being an aggregator we shall maintain a record of flagged Guests which shall later be used to identify the violators and bar them from using the listed facilities.
Host Terms

19. Hosting on Tsekmo

19.1. Host. As a Host, Tsekmo offers you the right to use the Platform to share your listing with our vibrant community of Hosts and Guests – and earn money doing it. It’s easy to create a Listing and you are in control of how you host – set your price, availability, and rules applicable for each Listing.

19.2. Contracting with Guests. When you accept a booking request, or receive a booking confirmation through the Tsekmo Platform, you are entering into a contract directly with the Guest, and are responsible for delivering your Host Service under the terms and at the price specified in your listing. Tsekmo shall not be construed as a party to such agreement between yourself and the Guest or an agent, representative, broker, real-estate agent or a party associated with the Host in any capacity whatsoever.
19.3. Independence of Hosts. Your relationship with Tsekmo is that of an independent individual or entity and not an employee, agent, joint venture, or partner of Tsekmo, except for the Tsekmo Payments (which is done through Stripe Connect Payment), which acts as a payment collection agent. Tsekmo does not direct or control your Host Service, and you agree that you have complete discretion whether and when to provide Host Services, and at what price and on what terms to offer them.

20. Managing your Listing
20.1. Creating and Managing Your Listing. The Tsekmo Platform provides tools that make it easy for Hosts to set up and manage a Listing. Your Listing must include complete and accurate information about your Host Service, your price, other charges like cleaning fees, and any rules or requirements that apply to your Guests or Listing. You are responsible for keeping your Listing information (including calendar availability) and content (like photos) up-to-date and accurate at all times. We recommend that you obtain appropriate insurance for your Host Services and suggest you carefully review policy terms and conditions including coverage details and exclusions. You may only maintain one Listing per Accommodation.

20.2. Know Your Legal Obligations.
You shall remain responsible for understanding and complying with any laws, rules, regulations, and contracts with third parties that apply to your Listing or Host Services. For example: Some jurisdictions require Hosts to register, get a permit, or obtain a license before providing certain Host Services. In some places, the Host Services you want to offer may be prohibited altogether. Some jurisdictions require that you register Guests who use your listing. Tsekmo strongly advises that Hosts check their local rules to learn what rules apply to the Host Services they plan to offer. Information we provide regarding legal requirements is for informational purposes only and you should independently confirm your obligations. You are responsible for handling and using personal data of Guests and others in compliance with applicable privacy laws and these Terms. If you have questions about how local laws apply, you should always seek legal advice. In any case of regulatory or legal action on your listing, Tsekmo will have no other option but to remove such listing as the Governmental or Regulatory order shall take precedence over these terms, or any other Agreement executed between Tsekmo and the Hosts.

20.3. Search ranking. The ranking of Listings in search results on the Tsekmo Platform depends on a variety of factors, which may include any of these main parameters:

• Guest search parameters (e.g. number of Guests, time and duration of the trip, price range)

• Listing characteristics (e.g. price, calendar availability, number and quality of images, Reviews, type of Host Service, Host status, age of the Listing, average Guest popularity),

• Guest booking experience (e.g. customer service and cancellation history of the Host, ease of booking),

• Host requirements (e.g. minimum or maximum time/nights, booking cut-off time), and

• Guest preferences (e.g. previous trips, saved Listings, location from where the Guest is searching).

20.4. Host Responsibilities. Hosts are responsible and liable for their own acts and omissions and are also responsible for the acts and omissions of anyone that they allow to participate in providing their Host Services. Hosts are responsible for setting the listing price and establishing rules and requirements for the listing. Hosts must describe any and all fees and charges in their Listing description and may not collect any additional fees or charges outside the Tsekmo Platform. Hosts shall also be required to responsibly create incident reports and flag the suspicious Guests. If it is found that Hosts intended to abuse the process and were wrongfully flagging the Guests for any illicit or wrongful motive then Tsekmo shall reserve its right to suspend the Host’s account.

20.5. Your assumption of risk. As a Host, you acknowledge that hosting carries inherent risks and agree that you assume the entire risk arising out of your access to and use of the Tsekmo Platform, offering Host Services, or any interaction you have with other Members whether in person or online. You agree that you have had the opportunity to investigate the Tsekmo Platform and any laws, rules, regulations, or obligations that may be applicable to your Listings or Host Services and that you are not relying upon any statement of law made by Tsekmo. As an aggregator platform Tsekmo shall not accept any liability of any kind that arises out of the Host hosting their facility on the Platform. Any issues or disputes arising out of the Agreement between the Guest and the Host shall be mutually resolved by them, and Tsekmo disclaims itself from any liability and abstains itself from being a party to any such Agreement. However, the Host rightfully shall be allowed to rely upon the backend data and metadata prepared by Tsekmo on Guest’s conduct including their reviews, flagging status etc. among others.
21. Cancellations and Modifications
21.1. Cancellations
In general, if a Guest cancels a Reservation, the amount paid to you is determined by the cancellation policy made applicable by you and such that applies to that Reservation. As a host, you should not cancel on a Guest without a valid reason. If you cancel on a Guest without such a valid reason, we may derank your profile on the platform.

21.2. Booking Modifications.

Hosts and Guests are responsible for any Booking Modifications they agree to make via the Tsekmo Platform or direct Tsekmo customer service to make on their behalf, and agree to pay any additional amounts, fees or taxes associated with a Booking Modification.

22. Stripe Connect

Tsekmo uses the Stripe platform and API and Host’s Stripe account, through Stripe Connect to process debit and credit card payments for the payment to use the listings. By using the Platform and agreeing to these Terms you also accept and are bound by Stripe's Terms of Service. If you make use of our gateway, which is powered by Stripe custom accounts, you are additionally bound by the Stripe Connected Account Agreement. You, the Host understand and agree that Tsekmo shall not be held liable for any payments and monetary transactions and that all such payments and transactions are handled by Stripe. You agree that we shall not be held liable for any issues regarding financial and monetary transactions between You and the Guest or any other party, including Stripe. You are solely responsible for all transactions (one-off, product purchases, recurring subscriptions, refunds and cancellations) processed through the Platform and/or Stripe. Tsekmo will not be liable for any losses or damages arising from invalid or fraudulent transactions through usage of the Service or connected Stripe accounts. This includes but is not limited to transactions that were not processed due to a network communication issue. If you process a transaction it is your responsibility to ensure it has been fully settled. Tsekmo uses the Stripe API to run this Service, the Stripe API is subject to change at any time and such changes may adversely affect your use of the Platform.
Additionally, as a host, you are responsible for determining and fulfilling your obligations under applicable laws to report, collect, remit, or include in your price any applicable VAT or other indirect taxes, occupancy taxes, tourist, income, or other taxes ("Taxes").

23. Contact Us.

If you have any queries or concerns, or if you want to share your feedback on our service please email us at Support@tsekmo.com